Sapient has built a strong reputation on delivering valuable results in marketing, business operations and technology. To maintain their productivity, it was crucial for Sapient to form a strategic relationship with their immigration services provider.

Sapient Senior Manager Todd Kozan acknowledged their need for improvement, “We realized we needed something different to take us to the next level. Specifically, we wanted to increase bandwidth and visibility, thereby elevating the immigration processing program to support our global needs. We wanted a firm with a high-touch experience – without killing our budget.”

The classic legal model was lacking in areas important to Sapient. Immigration services revolutionary, VISANOW, offered the visibility, accountability and responsiveness they were looking for. VISANOW not only utilizes inventive technology to simplify the administrative pieces of the process, but offers extensive support directly to both the company representative and applicant through an entire legal staff and a proactive client services team.

“VISANOW’s solution was so different, largely because they separate the business and the law of providing immigration services,” Kozan explained. As Sapient compared VISANOW to the services offered by several traditional law firms, the solution became clear.

VISANOW incorporates patented technology to streamline the entire immigration process. The document-intensive, form-driven aspects of the process are automated dramatically expediting case preparation while maintaining 99% approval ratings

More than just a modernized process, Sapient values the superior client service VISANOW provides. An entire team of immigration attorneys is available to assist both the HR representative and the foreign national employee. The attentive legal team is able to reply to questions within 30 minutes via online tools compared to the days or weeks it may take at a traditional firm.

Sapient’s work with VISANOW has brought significant change at both the corporate and individual level. Kozan uses the 2007 H-1B season as a prime example after scrambling to submit applications in years past. “We submitted all our applications 30 days ahead of time. Even though it was a lottery, we felt so good about getting this done, the extra month allowed us to plan mitigation for employees who didn’t get included. We couldn’t have gotten our team up to speed without VISANOW.”

Moving forward Sapient has been able to build a strategic plan for the company’s global mobility. VISANOW’s transparency and accountability have proven to be a worthy partner in immigration technology. “The fact that we have a strategic partner versus a traditional provider is a paradigm shift. VISANOW has enabled us to take out mobility thinking to the next level.”

Top benefits:

• Highly visible process
• Responsive legal team
• Direct access to account for applicant
• Expedited application preparation and filing

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