Cingular Wireless is the second largest wireless company in the US and is dedicated to providing its customers with wireless technology designed to enrich their lives.  The company’s vision is to simplify the wireless experience for its consumer and business customers by offering easy-to-understand, affordable rate plans and excellent customer service. 

VISANOW is committed to supporting Cingular Wireless in achieving its vision.  Since August 2001, VISANOW has helped the wireless company recruit the best and the brightest from around the world by processing its immigration transactions.  By utilizing VISANOW’s streamlined immigration process, Cingular Wireless’s HR professionals and foreign national employees are able to focus on their roles within the company instead of worrying about immigration matters. 

Previously, Cingular Wireless’s immigration processing was handled through a traditional law firm.  Today, Cingular Wireless handles 100 percent of its immigration matters through VISANOW, which provides users with the benefit of expert legal advice combined with the efficiency and convenience of innovative technology. 

“We went from a very traditional law firm approach to a completely web-based process, and we don’t feel we’re lacking any services we would receive from the traditional law firm approach.  There’s nothing missing in the VISANOW process,” commented John Kurnick, Executive Director, Staffing Services at Cingular Wireless.

In addition, Cingular Wireless benefits from the ease-of-use and accessibility of the VISANOW system.  HR professionals and employees have access to unlimited legal advice and comprehensive records of attorney communications.  Inquiries are posted to online accounts, and attorney responses are generally received within hours.  All involved parties can access their accounts any time, any day from any Internet connection.

“We particularly like the availability of instant feedback from attorney to employee online.  VISANOW allows us to bypass internal resources.  The employee can go directly to the source. We only become involved in the immigration process when we’re needed.  VISANOW puts the employee in charge of his own processing,” said Kurnick.  “VISANOW has an innovative approach and a great solution for us.”

Top benefits:

• Economic approach in pricing
• Real hands-on, focused approach
• Ease-of-use
• Puts employee in charge
• Availability of instant attorney feedback